Priority Cares provides licensed Home Health Aide (HHA) and Personal Care Aide (PCA) services throughout Staten Island — St. George, Tottenville, New Dorp, Great Kills, Port Richmond, Stapleton, Willowbrook, Bay Terrace, and more. Medicaid, MLTC, and private pay accepted.
We match Staten Island residents with qualified, vetted caregivers for personal care, companion care, and long-term home aide services.
Skilled personal care and health monitoring in your Staten Island home.
Non-medical personal assistance for daily living activities.
Medicaid waiver for Staten Island residents with physical disabilities.
Managed Long Term Care plans accepted across Staten Island.
Staten Island neighborhoods we serve: St. George, Tottenville, New Dorp, Great Kills, Port Richmond, Stapleton, Willowbrook, Bay Terrace, Grasmere, Rosebank, Eltingville, Annadale, and more. Call us to confirm coverage in your zip code.
We are a Staten Island-focused home care agency built on community trust and clinical excellence.
Fully licensed by NYS Department of Health. All caregivers are certified, background-checked, and trained.
We accept NY Medicaid, all major MLTC plans, and private pay. No out-of-pocket costs for most Medicaid clients.
Morning, evening, overnight, and live-in care options available. We match hours to your actual schedule.
Spanish, Haitian Creole, French, Arabic, Russian, and more — we match caregivers who speak your language.
Most Staten Island clients are matched with a caregiver within 48–72 hours of completing intake.
Every client gets a personal care coordinator who manages scheduling, quality, and plan updates.
Getting home care started is simpler than most families expect. Our Staten Island team walks you through every step.
Call (718) 400-6166 or fill out the form below. We'll confirm your Medicaid or insurance plan, ask about your care needs, and explain what services you qualify for — no paperwork needed yet.
A registered nurse or care coordinator visits your Staten Island home to assess care needs and build a personalized care plan. This is required by NYS DOH and fully covered under Medicaid.
We match you with a qualified HHA or PCA based on language, schedule, and care level. You meet the caregiver before services begin.
Services start — typically within 48–72 hours. Your coordinator checks in regularly to ensure quality and adjust the plan as needed.
What Our Clients Say
“I called three agencies before Priority Cares. They were the only ones who picked up, answered my questions directly, and had someone in our home within a week. Professional from the first phone call.”
— Colleen B.
Monroe County, NY · Home Care — Rochester
“I was on a waiting list for years. Priority Groups found a way to get my TBI Waiver approved faster than I thought possible. The case manager called me every week to give updates. Real communication, real results.”
— Anthony L.
Staten Island, NY · TBI Waiver
“Enrolling in the NJ DDD Supports Program was overwhelming until Priority Groups NJ stepped in. They handled paperwork, connected us with the right service coordinators, and my daughter started her day program within two months.”
— Fatima O.
Newark, NJ · NJ DDD Supports
Fill out this form and a Staten Island care coordinator will call you within 2 hours (Mon–Fri, 9 AM–6 PM).
Partnership Opportunity
This page is visited by Staten Island residents and families who are in the process of finding home care for a loved one. If your organization serves this audience — medical equipment suppliers, senior living communities, elder law attorneys, pharmacy delivery services, or care-related nonprofits — we offer co-branded and sponsored content placements on this page.
Contact us about partnership and advertising opportunities:
intake@prioritycareshs.comPriority Groups provides Home Health Aide (HHA) services, NHTD Waiver support, TBI Waiver care, MLTC program services, and PCA assistance throughout Staten Island's neighborhoods including St. George, Tottenville, New Dorp, Great Kills, and Port Richmond.
To apply for Medicaid-funded home care in Staten Island, contact Priority Groups at (718) 400-6166. We accept most Medicaid managed care plans and can guide you through the assessment and enrollment process at no cost to you.
The NHTD (Nursing Home Transition and Diversion) Waiver allows Staten Island residents with physical disabilities or traumatic brain injuries to receive community-based care instead of nursing home placement. Priority Groups is an approved NHTD Waiver provider in Staten Island.
Yes, Priority Groups accepts all major MLTC (Managed Long Term Care) plans in Staten Island including VNS Choice, Centers Plan, RiverSpring, Elderplan, and others. Call us to verify your specific plan coverage.
In most cases, Priority Groups can begin home care services in Staten Island within 24 to 72 hours of authorization. Emergency situations may be arranged same-day depending on staffing availability.